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Cookie Policy

Last Updated: 9/5/2025

1. Introduction

DoctorX ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our healthcare platform at doctorx.pk. This policy explains what cookies are, how we use them, and your choices regarding cookies.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help the site remember information about your visit, which can make it easier to visit again and make the site more useful.

3. How We Use Cookies

We use cookies for several purposes:

  • Essential Cookies: Necessary for secure login and core functionality of our healthcare services
  • Preference Cookies: Remember your accessibility settings
  • Analytics Cookies: Help us understand how visitors interact with our platform to improve user experience
  • Security Cookies: Support authentication and protect against fraudulent use
  • Session Cookies: Maintain your logged-in state during your visit

4. Types of Cookies We Use

Cookie NamePurposeDuration
auth_tokenSecure user authenticationSession
user_prefsStores UI preferences30 days
_gaGoogle Analytics2 years
csrf_tokenSecurity protectionSession

5. Third-Party Cookies

We may use services like Google Analytics that place their own cookies. These help us:

  • Analyze platform usage patterns
  • Measure effectiveness of our services
  • Identify areas for improvement in healthcare delivery

These third-party cookies are governed by the respective privacy policies of those organizations.

6. Your Cookie Choices

You can control or delete cookies through your browser settings. However, disabling essential cookies may affect functionality of our healthcare services.

7. Changes to This Policy

We may update this Cookie Policy to reflect changes in our practices. We will notify users of significant changes through our platform or via email.

8. Contact Us

For questions about our Cookie Policy, please contact our Data Protection Officer at support@doctorx.pk.