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Privacy Policy

Last updated: 9/5/2025

1. Information We Collect

We collect information to provide better services to our users:

  • Personal Information: Name, contact details, date of birth when you register
  • Health Information: Medical history you choose to share with providers
  • Usage Data: How you interact with our platform
  • Provider Information: Professional credentials, clinic details

2. How We Use Information

  • To facilitate appointment booking and management
  • To verify healthcare provider credentials
  • To improve our services and user experience
  • To communicate important service updates

3. Information Sharing

We only share information in these circumstances:

  • With healthcare providers when you book an appointment
  • With service providers who help operate our platform (under confidentiality agreements)
  • When required by law or to protect rights and safety

4. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Encryption of sensitive data in transit and at rest
  • Regular security audits
  • Access controls to limit who can view your information

5. Your Rights

You have the right to:

  • Access and correct your personal information
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Withdraw consent for data processing

6. Contact Us

For questions about this policy or your data, contact our Privacy Officer at:
support@doctorx.pk